Terms and Conditions
The Posing Pod is not a baby chair and it is not intended for personal/everyday use with a baby.
This product is a photography prop intended to be used by professional newborn photographers only for short periods of time (while posing a baby).
A spotter with hands inches away from the baby must be always present.
Never leave a baby unattended while posing on the Posing Pod™ or any other prop.
Babies will fit and pose differently depending on flexibility, size and weight.
Never attempt a pose where the baby feels unstable or unsupported. If you can't achieve certain pose without additional support, please always hold the baby on key parts and make a composite.
Little Pose is not responsible for improper use.
All prices are in US$
In the event of a lost package due to carrier's fault, as long as the tracking info is not "DELIVERED", we will file a claim and resend your package.
It is the recipient's sole responsibility to ensure that a package is properly taken care of in order to avoid lost or stolen packages after delivery. Little Prop is not responsible for lost packages after USPS has changed it's status to DELIVERED.
Should you require a signature upon delivery to avoid unattended packages, please request so in your shipping options.
In the event that a package gets returned to us due to a faulty address, failure of signature confirmation and follow up on delivery, applicable custom fees (for international orders), or any other reason involving purchaser actions, shipping fees will not be refunded. For international orders (outside US or Canada), if the package should be sent back, additional shipping charges will be charged.
RETURNS AND EXCHANGES
Returns will be accepted ONLY in case of manufacture defects. No returns will be accepted due to improper use. Please contact us within 14 days of receiving your items so we can address your problem. Returned items will only be exchanged for the same item upon availability.
NO REFUNDS - ALL SALES ARE FINAL
Due to the nature of our products, we don't issue refunds, however, If the product has a manufacturing defect, please contact us within 14 days of delivery so we can follow up and send a replacement.
Our products are guaranteed for manufacturing defects. Considering average wear and tear, they have different warranty time-frames. Please see below for particular products warranties.
Posing Pod Core (1.0) • Potential Material Issues - 6 months: Posing Pod Core is guaranteed to work flawlessly. It should properly hold baby's weight, should not tip over or bend excessively. If for any reason you feel like your Pod core doesn't meet these standards, please get back to use within 6 months of purchase.
Posing Pod Core (1.0) • Assembly Issues - 12 months: if you've noticed that your Pod core joint is coming apart and it hasn't been a year since you've purchased it, we've got you covered!
All fabric products - 30 days: Our fabric products are 100% handmade and less than perfect seams could occur. If you notice that any fabric product such as covers, outfits, wraps, ruggies, backdrops, etc, have a defective seam, please get back to us within 30 days of purchase, we will gladly replace it.
As any piece of garment, normal wear and tear is to be expected. Please be careful when washing and handling your covers and other fabric props.
Wooden products - 30 days: should you notice some sort of manufacturing defect on any of our wooden products, you've got 30 days to address the issue. Please keep in mind that our wooden props are intentionally rustic; cracks, scratches, uneven stains and paint, and a lot of texture should be expected. They are hand made one by one and they are expected to be one of a kind, meaning no product will be identical to the other.
All replacements are subject to availability. If the product to be replaced is not in stock or has been discontinued we will replace for a similar/equivalent product of equal value.
If you've recently placed and order and it hasn't been shipped yet, you might cancel it at any time for a full refund. Once a product has been shipped we will not be able to cancel your order.
We currently offer USPS shipping only and we will be shipping USPS ships. Buyer is responsible for any possible additional import, clearance or customs duty charges.
PATENT AND TRADEMARKS
Posing Pod™, Little Puff™, Wonder Wrap™ are trademarked names. The Posing Pod™ Patent #D813,293 under the United States Patent and Trademark Office. No person should ever copy or reproduce the Posing Pod™ core, covers or any related accessories.
RESELL OR DISTRIBUTION
No person can resell or distribute any of our products without our consent.